Last Updated: 27/08/2025
ESYB ONLINE PVT LTD we operates the e-commerce platform [insert your website URL]. We are committed to protecting your privacy and handling your personal data responsibly.
Applies to personal data collected from users in India, in digital form.
Developed in line with:
IT Act, 2000, and its Rules—requiring reasonable security practices and a clear privacy policy IndiaFilingsWikipedia.
DPDP Act, 2023 (once enforced)—introducing principles like consent, data minimization, purpose limitation, retention limits, data fiduciary responsibilities, and user rights DLA Piper Data ProtectionWikipedia.
Personal Data: Name, email, phone, billing/shipping addresses, payment details.
Account & Order Data: Login credentials, purchase history.
Technical Data: IP address, device/browser info, cookies.
Optional Data: Marketing preferences, feedback responses.
Data is collected only with clear, informed, and affirmative consent MeitYhttps://secureprivacy.ai/.
Especially sensitive to public-place disclosures—e.g., asking for mobile numbers aloud may violate new norms The Times of India.
We process your personal data to:
Fulfill orders, manage shipments, handle returns.
Provide customer support.
Improve site experience and personalize offerings.
Send updates or promotional communications (subject to your consent).
Prevent fraud and unauthorized activity.
Comply with legal obligations.
Only shared with trusted service providers (e.g., payment gateways, shipping partners, IT providers) under contractual safeguards.
Cross-border transfers only to countries permitted by law, per DPDP Act provisions DLA Piper Data ProtectionInCountry.
We use cookies and similar technologies for site functionality and analytics.
We only deploy them after obtaining your explicit consent—in line with DPDP Act’s opt-in requirement for cookie use https://secureprivacy.ai/.
We retain your data only as long as necessary for the stated purposes or to meet legal obligations.
Under draft DPDP Rules, e-commerce platforms may be required to delete inactive user data after 3 years and provide 48-hour advance notices before deletion IAPPprivacyworld.blog.
Depending on your location—and once DPDP is in force—you may have rights to:
Access, update, correct, or delete your personal data.
Withdraw consent easily (it won’t affect prior lawful processing) MeitY.
Lodge complaints with the Data Protection Board of India, once constituted Wikipedia+1.
We implement industry-standard security measures—encryption, secure servers, access controls—to safeguard data.
These measures align with the “reasonable safeguards” mandate under Indian law IndiaFilingsInCountry.
Our platform is not intended for users under 18 years (or applicable local age).
We do not knowingly collect personal data from minors without parental or guardian consent.
We comply with lawful government requests. Note that frameworks like CrPC Section 91 allow authorities to request data under certain conditions WIREDInCountry.
Upon DPDP’s effective date, we will appoint a Data Protection Officer (DPO)—based in India—for handling data inquiries.
We’ll also adopt a grievance redress mechanism as per DPDP requirements EYDLA Piper Data Protection.
We may update this policy to reflect new legal requirements or business practices.
Changes will be posted on this page with the updated “Last Updated” date.
For privacy-related questions or concerns:
Email: esybonlineprivatelimited@gmail.com
Phone: 7983782120
Address: B 13 Sector 32, Dlf Industrial Area, Amarnagar (faridabad), Faridabad, Faridabad, Haryana, India, 121003
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● Once applicable, you may also contact our DPO at the above details.
